About this policy
The LIRG is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our website.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
The LIRG is an informal grouping of the six large racecourses which are independently owned.
Our registered address is:
How do we collect information from you?
We collect information from you:
What type of information is collected from you?
We ask for your title, full name, email address and telephone number when you submit an enquiry via our website.
When you access our website:
There is “Device Information” about your computer hardware and software that is automatically collected by LIRG. This information can include:
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to perform obligations under a contract to which you are a party, or to take steps to negotiate and/or enter into a contract, complete a booking, provide our services to you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. You have the right to withdraw consent at any time or object to our processing. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn. Where you have objected to processing we must take that into account when we assess whether we have a legitimate interest to ensure we do not impinge upon your rights and freedoms.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
Who has access to your information?
You acknowledge that we have the right to share your personal information with:
We may disclose your personal information to third parties:
We will not otherwise sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. Events Perfect for the provision of online bookings), third-party payment processors, and other third parties to provide our website and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
How and where do we store data?
For reservations taken through Event Perfect software, your data will only be stored in the UK.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Your rights and choices
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org
You have a right to request a copy of the personal information that LIRG holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: email@example.com
Where we are relying on consent as the basis for our use of your personal data, you have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. Any such requests should be made to this email address: firstname.lastname@example.org
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis): three years.
For information on the above rights, please refer to the Information Commissioner’s Office website here: https://ico.org.uk/for-the-public/personal-information/
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.
Use of ‘cookies’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
Changes to this statement